Twittering the News: How Twitter is Affecting the News Industry

Twitter is a social networking (or “micro-blogging”) service that connects users and allows them to interact with each other by reading and writing posts, called “tweets,” up to 140 characters in length. It is the brainchild of Jack Dorsey, Biz Stone, and Evan Williams, who “first envisioned Twitter as an easy way to stay in touch with people you already know” (Caine Miller, 2009) in 2006. They first saw Twitter’s news potential during an earthquake in San Francisco, CA, the same year, when they read other accounts of the earthquake from other users in the city, according to an article by Claire Cain Miller (2009).

Now Twitter is gaining attention as the newest way for news organizations to reach younger and more technology-oriented consumers. Cain Miller writes, “the news-gathering promise of Twitter was most evident during the terrorist attacks in Mumbai last November” (p. B1), when citizens “twittered” (posted to Twitter) about the incident as they were experiencing it first-hand. Since then, Twitter has seen a 900 percent increase in its user base (Sarno, 2009), which has made it one of the Big Three social networking websites just behind Facebook and Myspace (Cain Miller, 2009).

If you search for “news” under Twitter’s Find People page, 4,047 results will appear (and searching for “journalist” garners even more results). CNN, ObamaNews, BBC Breaking News, and Fox News are among the Twitter pages at the top of the list. Newspapers like the Orlando Sentinel, the Oregonian, the Wall Street Journal, and the Los Angeles Times all use Twitter regularly for breaking news updates; Shepard Smith of Fox News uses his Twitter account to comment on the news as well as popular culture; even the Weather Channel has its own page and responds on air to responses they receive on their tweets.

News organizations around the world are turning to Twitter to quickly update their readers and viewers on what’s going on in their communities, their countries, and the world. Twitter has become a medium for everything from politics (an ABC news anchor “twinterviewed” Senator John McCain in March) (Harper, 2009) to sports (ESPN has its own Twitter account).

The trend toward twittering news may be attributed to the way we consume news—or more accurately, the way we don’t. David Mindich (2005) points out in the preface to his book Tuned Out that “the future of our democracy depends on young people” engaging with the news, especially as older, more news-conscious citizens age. Yet, according to a poll by Wolfram Peiser in 2000, only 21 percent of the 18-22 year old respondents reported that they read the newspaper every day (Mindich, 2005, p. 28). Of those polled in another study, only 14.4 percent of that same age group said they regularly watched CNN (Mindich, 2005, p. 32). Statistics collected by the U.S. Census Bureau estimate that 18-34 year olds constitute about 70 percent of Internet users (U.S. Census Bureau, 2009, p. 711), so it’s no surprise that news organizations are turning to the newest popular technology to try to grab their attention and their patronage.

Twitter also is gaining potential as a news venue because of the fast pace of our society today. Co-founder Biz Stone said in an e-mail:

Reporters and news agencies seem drawn to Twitter because of its immediacy — something notable happens and they just reach into their pocket and text about it. That text can be instantly distributed to hundreds or thousands of ‘followers’ … or it can be ‘protected’ and only shared with an editor or a small news team for the purpose of gathering data in the field. (Tenore, 2007b)

The public’s need for instant and constant news updates about important topics, and their waning time to consume it, is driving the media to consider Twitter as its next best thing.

As an emerging news medium, Twitter already has its allies as well as its enemies. Opinions run the gamut from “a valuable tool for journalism” (Harper, 2009) to “a worrying development” (Sutcliffe, 2008) for media—in the words of Keith O’Brien, Twitter is “both magnificent and evil” (O’Brien, 2008).

Those who see Twitter as a boon to the media share the sentiment of John Harris, a senior engineer at the New York Times, who believes sites like Twitter can help news organizations better orient what they do to their readers, viewers, and listeners (Tenore, 2007a). Executive editor of The Washington Post’s website, James Brady, believes that “[s]ocial media is a pretty good way to get young readers to read news,” and supports the “social filtering of news” (Emmett, 2008) that has come about thanks to websites that use recommendation systems. Others tout the globalization and connectivity that Twitter and sites like it provide both the general public and mass communication professionals, who can glean story ideas from following and reading tweets from other professionals and organizations (Tenore, 2007a).

Like blogging before it, Twitter has racked up critics in its first years as an experimental news medium. Twitter “helps propagate rampant arrogance, terribly self-indulgent memes, and a steam-rolling of those who get in the way,” according to Keith O’Brien’s article in PR Week (2009). London reporter Tom Sutcliffe in 2008 chided the BBC in his article in The Independent for relying on Twitter for information during the terrorist attacks in Mumbai, saying that they “should be a bit more careful about blurring the boundary between twittering and serious reporting.” He points out that factual errors in citizens’ tweets could potentially hurt the credibility of the BBC (Sutcliffe, 2008)—and logically that can be said of all news organizations.

Jacob Harris acknowledges that one disadvantage of Twitter is the risk that internal information might accidentally be leaked on Twitter, but says that “these risks are not unique to the medium” (Tenore, 2007a). David Sarno (2009) noted in his article in the Canberra Times:

Even a few years ago the word ‘blog’ inspired that peculiar mix of derision and dismissal. . . . That blogs have become a fixture of media and culture might, you’d think, give critics pause before indulging in another round of new media ridicule. (p. A13)

If Twitter does, in fact, go the way of the blog, its future in journalism seems bright. News organizations turning to micro-blogging can have major impacts on the way news is presented and consumed. It will fill, if not create, a need for concise news reporting, create another facet of the job of reporters on scenes, and make communicating with newscasters and those in the newsrooms of newspapers, magazines, and radio stations much more efficient and gratifying.

At least on the Internet, in the future Twitter may create a cycle in media that will cause a shift to micro-news; the presence of instant gratification for the news will cause it to be expected, and when it is expected, the media will deliver. It’s possible that in the future, the long news reports we see on the Internet will be replaced solely by tweets or feeds of tweet-sized posts—which could, potentially, cause a shift back to newspapers for those who want more information and more in-depth discussion than what can be communicated in 140 characters or less per post.

The more Twitter becomes a staple of reporting and news gathering, the more important it will become for reporters to be able to post instantly to the site, whether it be to their own professional page, or to their organization’s. This will require reporters to learn to write succinctly and to leave out all the fluff, only giving the who, what, why, and where of a given newsworthy event, while still being able to write a full-length story to either be linked back to on the organization’s website, or to appear in the paper or on the broadcast soon after. In the words of Ana Marie Cox, “If I strip out the padding, . . . what’s my real point?” (“A-Twitter,” 2008, p. 40).

For TV news, Twitter has already made communication between anchors and viewers quicker and easier, much in the way that anchors like Bill O’Reilly reading and replying to viewer e-mails on the air has done. Anchors Clayton Morris and Alisyn Camerota both respond to tweets during Fox And Friends on the Fox News Channel. Even at The Weather Channel the meteorologists answer tweets during the national weather report, addressing questions and comments from the channel’s Twitter followers. With the combination of personal and professional tweets coming from media professionals, anchors become more accessible, which can potentially lead to better feelings from the public about the media in the long run.

Is Twitter the next step for the media to entice readers to consume more news? It seems very likely. Once it has been demonstrated to be a reliable source, Twitter may become a successful approach to connecting news media with the “tuned out” generations Mindich (2005) identifies as 30-somethings and under, and to catering to the needs of news consumers in their busy lives. Overall, Twitter can have a positive impact on the news industry, but only if it is handled correctly.

Physician-Assisted Suicide: Compassion, Not Crime

Physician-assisted suicide has always been a very controversial subject in society—the ancient Greeks brought the subject to forum, as euthanasia in Greece and in Rome was an everyday issue. It is even written in the Hippocratic Oath (written in the 4th century B.C.E.), “I will not give a lethal drug to anyone if I am asked, nor will I advise such a plan” (“Hippocratic”). Today both euthanasia and physician-assisted suicide are still tough topics to tussle with, in our society and around the world.

Although the terms “physician-assisted suicide” and “euthanasia” have been used interchangeably, there is a distinct difference between the two. The name “physician-assisted suicide” may be self-explanatory: it is a patient dosing themselves on medicine prescribed by their attending physician while the doctor is not present in the patient’s room, and it is the patient’s decision whether to use the drugs or not, and when. (“Physician”) Euthanasia, on the other hand, is more aggressive; the doctor actually administers the drug to the patient which subsequently causes their death. In this paper I am going to address physician-assisted suicide specifically.

I am arguing for PAS on four bases: first, that refusal to allow it is a violation of the inherent right to self-determination of the terminally ill; second, that it can save patients and family, as well as health care providers, money; third, that physician-assisted suicide could save patients and families the trauma that comes with the uncertainty of natural and slow death; and fourth, that PAS is actually much more humane than allowing a suffering patient to die naturally.

Patients should have the choice of physician-assisted suicide, because it is a manifestation of their right to self-determination as it is interpreted from the Constitution. The Supreme Court ruled in Planned Parenthood v Casey (Leo) that “choices central to personal dignity and autonomy are central to the liberty protected by the 14th Amendment. At the heart of liberty is the right to define one’s own concept of existence, of meaning, of the universe and of the mystery of human life.” This translates simply to the idea that one should have the final say about what happens to one’s body, outside of the realm of directly harming others.

Physician-assisted suicide can save patients, their families, and health care providers significant amounts of money. One Hospice Care professional cited a hospice care cost at roughly $6,000 per two months per patient (“Hospice”). Much or most of this is funded through Medicare or Medicaid, although both of these services are costly to these patients on top of their already high hospital care bills. Much of the money going toward hospice could be more advantageously propagated to medical research, children’s hospitals, and other medical programs that have unstable funding but serve functions crucial to the health of our society as well as other countries that rely on our medical breakthroughs. Outside of the realm of hospice care, “[a]ccording to recent Medicare data, for a beneficiary who dies of cancer after receiving conventional care, $30,397 (in 1995 dollars) is spent on medical care in the last year of life” (Emanuel and Battin). This includes medications that cost upwards of $4,000 a month, which may or may not be covered by Medicare (James).

The self-dosing of PAS could save patients and their families the pain and heartbreak that comes with prolonged dying and the uncertainty that accompanies it. It allows patients to decide when to end their own suffering, which gives family and friends ample time to say what they need to say to their suffering loved one.

Lastly, physician-assisted suicide is more humane due to the drugs prescribed and taken than letting terminally ill patients suffer until death. In the Netherlands they use high doses of barbiturates for PAS; this type of drug affects the central nervous system, and causes sleepiness. Barbiturates are a central nervous system depressant (CNS), used to calm patients before surgery and can be used to control seizures, sleep problems, and nervousness, although other drugs have begun to replace barbiturates in these last two areas (“Barbiturates: Purpose”). A barbiturate overdose can be likened to dying in one’s sleep; anxiety levels decrease and heart rate and respiration reduce (“Barbiturates Drug Information”), which is much more peaceful than the months leading up to death from the patient’s terminal illness.

One might argue that physician-assisted suicide is, at its basest, still simply suicide, and that if we as a country allow for the terminally ill to commit suicide, who is to say that we won’t extend this right to those who are depressed? Are we not denying this right of self-determination to them if we refuse physician-assisted suicide to them? I do agree that this could become an issue if PAS was legalized, but whereas such conditions as depression can be treated through medication, terminal illness can only be micromanaged, not cured, nor can the subsequent death be prevented once a patient is in such poor condition that a doctor will classify them as terminally ill. One might also argue that suicide in either form does directly affect the patient’s loved ones, but in the end, the one who suffers the most during the dying process is the patient who is dying.

Living With Lactose Intolerance

I have congenital lactose intolerance. When I was a baby, I nearly died from the cow’s milk formula I was on until I was switched to goat’s milk. When I got older, my lactose intolerance became less noticeable, although those years of oatmeal and pizza made for a lot of sick time. Once I hit about fourteen or fifteen, my lactose intolerance came back with a vengeance. Since then, it’s been a battle between my digestive tract, my medicine, and my overwhelming desire for the foods I absolutely cannot have anymore. I’m nineteen years old now, and I’d like to think of myself as somewhat of an expert at avoiding and compensating for dairy. I am only one of approximately 30 to 50 million people in the United States who suffer from lactose intolerance. (FBCH, 1999) This paper is mostly written for those who have lactose intolerance, to discuss ways in which to cope with this deficiency, but I hope that it may also help educate those who don’t know what lactose intolerance is, or maybe know someone who lives with it.

You may wonder, What exactly is lactose intolerance? It is the inability to digest lactose, a type of sugar found in milk, through a deficiency of lactase, the enzyme generated in your digestive tract that helps you digest the lactose. Lactose intolerance is not the same as a cow’s milk allergy. Also referred to as lactase deficiency, the condition can be divided into four types: primary, secondary, developmental, and congenital.

Primary lactose intolerance, also called adult-type hypolactasia is caused by the body simply losing the ability to digest milk. (Reilly, 2004) Your body produces less and less lactase as you become older, because milk becomes less of a primary source of nutrition. An illness or injury to the small intestine can result in secondary lactose intolerance. Secondary lactose intolerant may be temporary or permanent, depending upon the severity of the illness or injury. Congenital conditions are ones that you are born with. This is the least common type of lactose intolerance, affecting about 1 in 1,000 births. (Reilly, 2004)

Developmental lactose intolerance occurs in premature infants, and usually becomes better as the gastrointestinal tract matures. (Leeds & Sanders, 2008) People with congenital lactose intolerance, like myself, have lived with the symptoms all their lives. (MayoClinic, 2009)

Lactose intolerance may be detected through medical tests. Right now there are four types of test in use. In one test, the patient drinks water containing 200 ml of lactose, then they and the doctor wait for symptoms to occur; in another, the patient simply cuts dairy out of their diet for a number of days, then reports back to his or her physician to discuss the difference in the patient’s stomach pain and stools. (Aziz, 2008) Another, the most sensitive test at about 90% sensitive, is the lactose hydrogen breath test. The last test for lactose intolerance is an invasive one; it is a biopsy “performed on duodenal [...] specimens” that “measures lactase activity directly.” (Leeds & Sanders, 2008)

As stated previously, lactose intolerance is not the same as a cow’s milk allergy.* Symptoms of lactose intolerance range from stomachache, cramps or pain, and gas to vomiting and the most common symptom, diarrhea, depending on the severity of an individual’s intolerance. (WebMD, 2007)

If you’re lactose intolerant, you probably know how hard it is to find foods that are non-dairy these days. What you may not know is that milk has two components: whey and curd. Both of these components contain lactose, and are found in many foods. (Cavette, 2009) Whey, which makes milk watery, is used in processed foods, and can be found in the ingredients lists of many foods you’ll find in boxes. (Food Lovers Companion) This makes up most of our daily indirect dairy intake. Curd in milk coagulates when the milk goes sour or is treated with enzymes, and is primarily used to make cheese. (RhymeZone)

For the purpose of this article, there are two types of dairy products: basic, “no-brainer” dairy foods, and sneaky dairy products. The basic dairy foods are: milk, cheese, yogurt, butter, sour cream, cream cheese, ice cream, and pizza. Obviously, anything containing any of these is also a dairy product. Sneakier dairy products include some medications, processed foods, dried fruit, margarines, breads, breakfast cereals, and pre-prepared meals. Lactose is also used itself in commercial foods for texture, flavor, and “adhesive qualities.” (Wikipedia) Some of the sneakier products now have the bold warning on the nutrition labels that the product contains milk, but it’s always a good idea to look through the list of ingredients. Remember that the ingredient that’s in the most quantity in a food item is listed first on the list, and if you have a good feel for how tolerant you actually are of lactose, you can gauge about high up on the ingredient lists certain milk products can be before they make you sick.

An inherent difficulty with lactose intolerance is replacing the nutrients in our diet that we no more get from milk, or that we don’t get enough of from a restricted dairy diet. Milk contains nine nutrients vital to our health: calcium, potassium, phosphorus, protein, riboflavin, niacin, and vitamins A, D, and B12. (National Dairy Council, 2006) Calcium is necessary for bone health, and is key in preventing osteoporosis. It is recommended that people in the age groups of 11-24, 19-50, and 51 and up get between 1,000 and 1,500 mg of calcium every day. (NIH, 2006) The calcium in milk can be obtained through products such as calcium-fortified soy drinks, dark green vegetables, fortified oatmeal, tofu, rainbow trout, pink salmon, and clams. (ARS, 2008)

Potassium is necessary for muscular and regular growth, as well as electric and cellular functions. (Tsai, 2008) Some of the foods from which you can obtain potassium are: bananas, most fish and red meats, tomato products, lentils, kidney beans, apricots, and orange juice. (ARS, 2008) Phosphorus can be obtained through a diet rich in calcium and proteins. Its function in the body mainly concerns strong bones and teeth. Protein is found in most bodily fluids, as well as in muscle, skin, glands, and organs. There are complete and incomplete proteins; complete include eggs, meats, fish, and soybeans; incomplete proteins include rice, beans, wheat, and corn. (McGee, 2007) Riboflavin and niacin are both B-vitamins. They, along with B12, can be found in nuts, eggs, poultry, legumes, green leafy vegetables, shellfish and lean meats. Vitamins A and D can be found in eggs, meat, liver, certain fish and fish oils, and oysters and margarine. (Dietary Guidelines for Americans, 2005)

Now, if you’re like me and absolutely cannot give up certain dairy foods, there are treatments available. At Walmart, for example, they sell Equate Dairy Digestive Supplement pills in a bottle and in a sheet (the bottle is a much better deal). These are to be taken at every meal, or for every half hour you’re eating. (Equate is a Walmart brand found in their pharmacy; other pharmacies have their own brands if they carry lactase supplements at all.) There are also Lactaid Fast Act caplets, which work about the same. There are also certain brands of once-a-day lactase pills, that I recommend if you aren’t severely lactose intolerant. I read somewhere that you should take an antidiarrheal, such as Imodium A-D, to help reduce the effect of a dairy product on your system. Also, at Walmart I have found Lactaid milk, which is regular milk (2%, skim, and whole, I believe) with the medicine already in it, as well as a type of vanilla bean ice cream that’s the same way.

Whether you can just take a pill once a day and eat what you want, or you have to cut dairy foods out of your diet altogether, lactose intolerance doesn’t have to ruin your life. You don’t have to spend hours in the bathroom or feeling sick, nor do you have to go without all the health benefits that milk has to offer.

*Milk allergy manifests in the same way as most food allergies, with hives, nausea, and head- and stomachache. (Williams, 2006) If you believe you might have a cow’s milk allergy, you should avoid consuming dairy and see your health care provider.